M.I.C. Point of Sale Technologies
IT Services
Our IT solutions carve the path for organizations save not only time but money at the same time. Our services are effective and very affordable, allowing your company to optimize workflow like never before. Our services provides a wide variety of technological capabilities to boost efficiencies, enhance security and allow infinite scalability for future growth. With this resource and our expertise, we’ll help maximize your organization’s productivity.
Terminal Services
Our terminal services will optimize your companies work flow, allowing you to concentrate on the things that matter. We have highly skilled technicians, working around the clock, giving your company world class after-hour support as well as brilliant technical advice. Our repair center is top class, giving you a sense of security knowing your products are in good hands. In today’s hyper connected world, organizations are challenged in more ways than ever to stay stay concentrated on the things that matter. This comprehensive service is designed to fit your unique needs without disrupting productivity or workflow. With our end-to-end solutions, M.I.C. is sure to help your organization succeed.
Security
The security of your company software and enhanced application testing is key to making your company a success. No matter what IT services you need, M.I.C. will be there to support you every step of the way.
IT Services
IT
PC and Laptop – Ordering and assembly of computers and laptops according to your specifications
Gaming
Specialized gaming computers are assembled according to client’s specifications.
IT Repairs
IT repairs – Testing of hardware and software, client informed and quoted, based on response repairs will commence.
On-site Support
On-site support – Clients call or email reporting problem, technician dispatched, repairs commence at clients premises. Full repair and case reports offered.
Web-development
Web-development – We build web-sites based on clients specifications
Scripting
Scripting – We build scripts based on client’s specifications (start-up scripts, starting, stopping services, or general .bat files).
Network Monitoring
Network Monitoring – IP or URL’s can be monitored and email notifications can be setup informing clients of any downtime.
Network Installations
WiFi and network Installations – Affordable and reliable WiFi and network installations for home and businesses are offered.
CCTV and security
CCTV and security installations, big brands, affordable pricing.
Android Apps
We do android application development
Part of the Chemiro Group
Terminal Services
Onsite support
Onsite support – Clients calls in reporting problem (via email, logging a case number) based on clients requirements a replacement terminal can be setup and technician dispatched to merchant, faulty terminal will be replaced, (cashiers, ect setup with merchant). Faulty terminal can be repaired by our skilled technicians, or terminal can be sent back to client. Full reports are offered to clients (case number, case details, merchant details, ect).
After-hours support
After-hours support – Technical support is offered between 17:00 till 08:00 depending on clients requirements up to 5 lines can be made available (if one line is busy call will automatically be diverted to an available line).
Office-hours Support
Office-hours support – Technical support is offered between 12:00 till 17:00, after 17:00 after-hours support will begin.
Application testing
Application testing – New and updated application testing and debugging can be done by us. Applications can be tested in pre-production and live, depending on client’s requirements. Application testing includes multiple card testing (based on client bin list), sales, reversals, batch uploads, cashier setups, log reports, cash-ups (reconciliations), batch reports, cashier reports, ect.
Terminal repairs
Terminal repairs – Terminals are sent to our repair centre daily, where terminal hardware and keys are tested. Terminals are repaired, software and keys can be loaded. A full report (terminal information, software versions, faults, work done, ect), will be sent to the client. 3 month workmanship guaranty will be given.
Merchant training
Merchant training – New terminals installations can be done by our technicians, this entails technician going to client and training client on the device and application.
Software loading
Software loading – Loading of software on new terminals can be done.
Key-loading
Key-loading – Loading of keys from a key management terminal can be done.
Terminals
We offer a range of different terminals, fixed, mobile, integrated and pocket terminals
We always want to hear from you at M.I.C.. Contact us today to find the customized IT solutions that best fit your needs.
Contact Us
570 Fehrsen Street
Brooklyn
Gauteng
0181
Address:
Email: